1. Issuance and Redemption
1.1 Wimberley & Co Bookstore gift vouchers are available for purchase both in-store and online.
1.2 Wimberley & Co Bookstore gift vouchers are redeemable for goods and services at any Wimberley & Co Bookstore location and on our online store at www.wimberleybooks.com.au.
1.3 Gift vouchers are treated as cash and cannot be replaced if lost, stolen, or damaged.
1.4 Gift vouchers may not be exchanged for cash or used to purchase additional gift vouchers.
1.5 The value of a gift voucher can be used for multiple transactions until the balance is depleted.
1.6 If your purchase exceeds the available balance on the gift voucher, the remaining balance must be paid using an alternative payment method.
2. Expiry
2.1 Gift vouchers issued by The Wimberley & Co Bookstore are valid for 3 years from the date of purchase.
2.2 Any unused balance remaining on a gift voucher after the expiry date will be forfeited and cannot be redeemed for cash or credit.
3. Checking Your Balance
3.1 You can check the balance of your voucher by visiting our store or contacting us at info@wimberleybooks.com.au or (07) 53088900.
3.2 Gift voucher balances can also be checked online at https://shop.wimberleybooks.com.au.
4. Refunds and Exchanges
4.1 Gift vouchers cannot be refunded or exchanged for cash.
4.2 If an item purchased with a gift voucher is returned in accordance with our Returns Policy, the refund will be issued as a new gift voucher, subject to the terms of our Returns and Exchanges policy.
5. Lost or Stolen Gift Vouchers
5.1 The Wimberley & Co Bookstore is not responsible for lost or stolen gift vouchers.
5.2 Treat your gift voucher as cash, as lost or stolen vouchers will not be replaced or refunded.
6. Online Gift Vouchers
6.1 When purchasing a digital gift voucher online, the gift voucher will be sent via email to the recipient’s email address.
6.2 The Wimberley & Co Bookstore is not responsible for any gift vouchers that are undeliverable or not received due to incorrect or invalid email addresses provided by the purchaser.
7. Use of Gift Vouchers for Promotions
7.1 Wimberley & Co Bookstore gift vouchers cannot be used in conjunction with promotional offers, discounts, or sale items unless specified otherwise.
7.2 Gift vouchers may not be used to purchase items that are marked “final sale” or “non-refundable” unless expressly allowed.
8. Legal Compliance
8.1 The purchase and use of gift vouchers are subject to Australian Consumer Law.
8.2 The Wimberley & Co Bookstore reserves the right to amend these terms and conditions at any time. Changes will be posted on our website at www.wimberleybooks.com.au.
9. Contact Information
For any questions regarding our gift vouchers, please contact us:
Email: info@wimberleybooks.com.au
Phone: (07) 5308 8900
Website: www.wimberleybooks.com.au